General FAQs
Everything you need to know about Petco.
Find answers to common questions about Petco, extended producer responsibility, recycling and the role we play in supporting and facilitating a circular economy in South Africa.
Frequently Asked Questions
Understanding recycling, packaging and your role in it can be complex. These answers are here to help make things clearer.
Producers FAQs
Your responsibilities as a producer.
Understand what extended producer responsibility means for your business, who is required to register and how Petco can help you adhere to legislation when it comes to the packaging you place on the market.
Frequently Asked Questions
Understanding recycling, packaging and your role in it can be complex. These answers are here to help make things clearer.
Producers, retailers and importers that place more than 10 tonnes of identified products on the market are responsible for that packaging and must join a PRO or establish their own EPR scheme.
Consumer FAQs
Your recycling questions, answered.
Learn more about how to recycle responsibly, prepare packaging for collection and make better choices that help keep valuable materials in circulation and out of landfill.
Frequently Asked Questions
Understanding recycling, packaging and your role in it can be complex. These answers are here to help make things clearer.
- Remove residue.
- Flatten pack.
- Put the cap back on.
- Use a bin or clear bag to separate packaging from general waste.
- Employ a private collection service, give to waste pickers, take to a drop-off site, or check if your municipality has a collection service in the area in which you live.
- Paper and cardboard
- PET plastic bottles and jars #1
- HDPE containers and bottles #2
- LDPE flexible bottles or squeezy sauce bottles #4
- PP Bottlecaps and yoghurt containers #5
- Liquid Board Packaging cartons
- Aluminium cans and tins
- Getting support from office management and building management.
- Conducting a basic waste assessment.
- Setting up separate bins for recyclables and general waste.
- Partnering with a waste collection company (it is a good idea to start with finding out if there is someone who operates in the area. without this integral part in place, the programme would not be able to get off the ground.)
- Identify bin storage area.
- Educating staff on how to recycle correctly.
- What types of waste your workplace generates.
- How much of it is recyclable.
- This allows you and your collection partner to design an effective recycling system.
- Clearly labelled bins for recyclable packaging.
- Separate bins for general waste.
- Strategic bin placement e.g. paper bin by printer, general packaging in the kitchen area.
- Consistent bin placement improves participation.
- PET plastic bottles and jars
- Other plastic bottles and containers (#2, #4, #5 and #6)
- Liquid Board Packaging cartons
- Aluminium cans and tins
- Paper and cardboard
- Glass
- E-waste (this requires special disposal)
- Waste pickers (depending on the size and frequency of collections)
- Private collection company.
- Teaches responsible waste management.
- Could reduce cost of waste disposal.
- Potentially generates income for the school.
- Encourages behaviour change from a young age.
- Supports cleaner school environments.
- Learners take the knowledge back home to parents and the broader community.
proposed recycling initiative at their school. The principal is likely to hand down the actual project champion to a staff member or a teacher who has the capacity and is passionate enough to oversee the project and act as a champion for it.
The committee should ideally include (but need not be limited to) a:
- Representative from top management: It would be ideal if the school’s principal could be directly involved, as it would ensure the project receives full support from the leadership.
- Representatives from educators: The committee should include at least three educator representatives.
- Representative from the governing body: The support from the governing body is crucial for the success of the project.
- Representative from the administrative staff: A person who has a good overview of the school’s finances, including key expenditures, and can capture earned revenue in a professional and transparent format to be communicated to learners and parents alike to maintain high motivational levels.
- Learner representative: This is vital, as learners will assist in generating awareness and support amongst their peers.
- Representative from the school cleaning staff: Although learners, educators and parents can do a great deal to ensure the success of the project, the support and buy-in of the cleaning staff is essential, as they are likely to be instrumental in the additional recovery of recyclable materials from waste that ends up erroneously in rubbish bins.
Most schools would have to collect more than one type of recyclable material to produce the volumes required for a collection company to come and collect.
Therefore, you will need to know how much recyclable materials are currently ending up in your rubbish bins and bags.
To establish the minimum quantities that you need to supply to a recycler before they will collect from your school, contact local collectors and recyclers.
Space: Sufficient, enclosed, undercover, and secure space to store and separate the recyclable materials until the minimum amount is reached for collection.
Access: Your site should be easily accessible to both the collector and people from the surrounding communities, who could be given permission to drop off recyclables to significantly boost your collection volumes. This access should not interfere with normal school operations and should not endanger the safety of the staff and learners.
Security: To prevent vandalism or illegal dumping, you should restrict access to your collection area after hours. It may be necessary to arrange for appropriate security measures such as supervision by staff, volunteers or a security company.
Health and safety: Consider the possible odour (if wet and/or dirty recyclable materials are included among the materials collected), the effect of insects (bees in particular), keeping the recyclable materials collection area away from high traffic areas, as well as the possibility of creating a fire hazard. Your school’s health and safety officer will have to give input on these matters.
Protection from the elements: Ensure that your recyclable material sorting/pre-processing area (if required by the collector) and storage area is enclosed and that materials collected will not blow around the school when it is windy.
Bulk bags: You will need bulk bags to store recyclable materials for collection. You can ask your collector to supply you with those if it is part of their service. You could also contact Petco in this regard.
Protective clothing: Ensure that all volunteer staff and other cleaning staff have the necessary protective clothing, gloves in particular, if you collect other recyclable materials such as breakable glass.
To improve your chances of generating revenue:
- Collect clean, dry and well-separated recyclable materials.
- Build up enough volume before arranging collection, as larger quantities are often more economical for collectors.
- Contact local recycling companies or collectors to understand what materials they accept and whether they offer payment.
- Keep records of the materials collected so you can monitor volumes and identify opportunities to improve your recycling programme.
Remember, even if your school does not receive payment for recyclables, recycling still provides significant environmental benefits, helps reduce waste sent to landfill, and teaches learners valuable sustainability practices.
- Paper and cardboard
- PET plastic bottles and jars #1
- HDPE containers and bottles #2
- LDPE flexible bottles or squeezy sauce bottles #4
- PP bottlecaps and yoghurt containers #5
- Liquid Board Packaging cartons
- Aluminium cans and tins
These are subject to volumes collected as well as whether they’re recycled in your area.
- Remove residue.
- Flatten packaging.
- Place recyclables in the correct bin.
- Reduce landfill waste.
- Achieve national recycling targets with Petco.
- Create environmental change for future generations.
- Oversee recycling contracts and agreements.
- Maintain compliance with national and municipal regulations.
- Research programmes about similar university initiatives.
- Network with other coordinators from other campuses.
- Prepare and manage budgets.
- Develop promotional material and education programmes for staff, faculty, and students.
- Develop meaningful and stable communication channels to reach staff, faculty and students and provide regular programme updates.
- Track collection, recycling and solid waste tonnages, and calculate diversion reports.
- Maintain equipment.
- Provide training.
- Supervise collection and education staff.
- Prepare reports and proposals.
- Promote the programme to the campus community.
Once potential source reduction initiatives have been identified, the coordinator would have to work with the waste reduction committee and relevant decision-makers to suggest the necessary operational changes:
- Campus canteen/tuck shops (and the decision of what kind of food and beverages they are allowed to sell, and in what type of packaging) play a major role. Preference should be given to recyclable packaging.
- Educate people about source reduction and recycling practices. Implement formal policies and procedures.
- If the university is part of any other sustainability initiative it makes sense to place a waste reduction programme under the same banner and utilise the same people already involved rather than to design a programme in isolation and from scratch.
- When proposing source reduction policies, remember also that cost savings are more likely to sway decision makers than environmental concerns. Administrators and department directors are more likely to appreciate the fiscal impact.
It should be comprised of administrators, staff, faculty, and students.
Working with the waste reduction coordinator, the committee would:
- Evaluate current solid waste management plans and practices on campus.
- Create a new plan or blueprint that includes recycling as a major element.
- Monitor the implementation of the plan and the adherence to its goals and objectives.
- Have the ongoing task of investigating additional recycling activities, policies, and procedures.
- Decide how important it is that you also raise an income from the waste materials collected.
Effective education and communication are highly important factors in the success or failure of waste reduction programmes. Introducing meaningful and clever social, environmental and even financial motivation drives are powerful strategies to ensure the longevity of a recycling campaign and to secure maximum buy-in of all stakeholders.
As part of your efforts to minimise waste on the campus, the following is particularly important:- Clear communication before and immediately after introducing our new recycling programme on campus.
- Continued communication thereafter to ensure that new students and staff are informed and that messages about the importance of recycling and the campus recycling activities are reinforced.
- Work with the communication department on campus in this regard. They control and use the methods of communication with staff and students and are in the best position to assist.
- Remove residue from packaging.
- Flatten items.
- Put the cap back on.
- Use designated recycling bins.
- Reduced environmental impact.
- Responsible resource use.
- Improved waste management systems.
Collectors & Recyclers FAQs
Supporting South Africa’s collection and recycling industry.
Find practical information for waste collectors, buy-back centres and recyclers, including how to work with Petco, access support and understand recyclable materials.
Frequently Asked Questions
Understanding recycling, packaging and your role in it can be complex. These answers are here to help make things clearer.
- Paper and cardboard
- PET plastic bottles and jars #1
- HDPE containers and bottles #2
- LDPE flexible bottles or squeezy sauce bottles #4
- PP Bottlecaps and yoghurt containers #5
- Liquid Board Packaging cartons
- Aluminium cans and tins
These are subject to volumes collected as well as whether they’re recycled in your area.
- Recovering recyclable materials.
- Supplying materials into recycling systems.
- Reducing waste sent to landfill.
EPR systems support the integration of waste pickers into the recycling value chain.
- Sort materials by type.
- Remove residue from packaging.
- Keep materials as clean and dry as possible.
- Compact or flatten items where possible.
- Build relationships with households or businesses.
- Collect from high-volume areas.
- Focus on materials with consistent demand.
- Paper and cardboard
- PET plastic bottles and jars #1
- HDPE containers and bottles #2
- LDPE flexible bottles or squeezy sauce bottles #4
- PP Bottlecaps and yoghurt containers #5
- Liquid Board Packaging cartons
- Aluminium cans and tins
Recycling of certain materials depends on local demand and recycling infrastructure in that area.
- Create market access for waste pickers.
- Improve collection volumes.
- Supply recyclers with sorted materials.
- Support local economic activity.
- Fund collection and recycling activities.
- Support development of infrastructure.
- Promote small business participation in the recycling value chain.
- Encourage integration of waste collectors.
- Collect sufficient volumes.
- Maintain consistent material quality.
- Build relationships with recycling companies.
- Reliable supply of materials.
- Proper sorting and storage.
- Understanding material value.
- Strong relationships with waste collectors and recyclers.
Government FAQs
Partnering for effective waste management.
Explore how Petco works with national, provincial and local government to support extended producer responsibility, strengthen recycling systems and advance South Africa’s circular economy goals.
Frequently Asked Questions
Understanding recycling, packaging and your role in it can be complex. These answers are here to help make things clearer.
Municipalities are responsible for waste collection services, while Petco supports recycling systems through EPR.
Collaboration helps:- Increase recycling rates.
- Improve separation and recovery of packaging materials.
- Strengthen local waste management systems.
- Supporting collection and recycling initiatives.
- Working with stakeholders across the value chain.
- Enabling systems that divert recyclable materials from landfill.
- How to recycle correctly.
- The importance of separation at source.
- The role of recycling in reducing waste.
- How to dispose of recyclables responsibly.
This includes educational content, guides and awareness programmes.
- Recycling depends on correct identification and separation of waste.
- Many areas have limited formal recycling systems.
- Awareness improves participation and material quality.
- Help communities understand recycling systems.
- Improve participation in separation at source.
- Support municipal waste reduction goals.
- Enable more efficient collection of recyclables
- What materials can be recycled.
- How to prepare recyclables (e.g. remove residue)
- How the recycling value chain works.
- The role of waste collectors.
- The role of waste collection companies.
- The role of you as a household/consumer.
- How to dispose of your recyclable packaging responsibly.
- Create opportunities in the recycling value chain.
- Improve access to recycling.
- Promote responsible waste management.
- Reduced landfill waste.
- Cleaner communities.
- Economic activity through collection and recycling.
- Implementing EPR schemes on behalf of producers.
- Meeting collection and recycling targets.
- Reporting performance to national systems.
- Work with municipalities.
- Improve recovery of recyclable materials.
- Support waste management systems.
- Packaging placed on the market.
- Materials collected and recycled.
- Performance against targets.